Introduction and Scope

At hyveriqomara, we're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This privacy policy applies to all services provided through hyveriqomara.sbs and our mobile game development platform.

This policy covers all interactions you have with our platform, including when you create an account, use our development tools, participate in our learning programs, or contact our support team. We believe in giving you control over your data while providing you with the best possible experience on our platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our services.

Information We Collect

We collect several types of information to provide and improve our services. The information we gather falls into different categories depending on how you interact with our platform.

We also collect information about your game development projects, including project files, assets, and metadata necessary to provide our development tools and services. This project data remains under your control and ownership at all times.

How We Use Your Information

Your information helps us deliver, maintain, and improve our mobile game development platform. We use the data we collect for several specific purposes, all aimed at enhancing your experience and providing better services.

• Providing and maintaining our development tools and platform features
• Processing your account registration and managing your profile settings
• Delivering customer support and responding to your inquiries
• Sending important updates about our services, security alerts, and policy changes
• Analyzing platform usage to improve our tools and develop new features
• Ensuring platform security and preventing unauthorized access or fraudulent activity
• Providing personalized learning recommendations and content suggestions
• Processing payments and managing billing for premium services

Information Sharing and Disclosure

We share your information only in specific circumstances and always with appropriate safeguards in place. Your trust is important to us, and we're selective about when and how we share data.

We may share information with trusted service providers who help us operate our platform, such as hosting services, payment processors, and analytics providers. These partners are contractually obligated to protect your information and use it only for the services they provide to us.

In certain legal situations, we may need to disclose information to comply with valid legal requests, court orders, or to protect the rights and safety of our users and the public. We will always attempt to notify you of such requests unless prohibited by law.

If hyveriqomara is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and administrative safeguards.

All data transmission to and from our platform is encrypted using industry-standard TLS protocols. We store your information on secure servers with restricted access, and we regularly update our security measures to address new threats and vulnerabilities.

Our team receives regular security training, and we conduct periodic security audits to ensure our systems remain secure. We also monitor our platform continuously for suspicious activity and potential security breaches.

While we take extensive precautions to protect your data, no internet transmission or electronic storage system is completely secure. We encourage you to use strong passwords and enable two-factor authentication when available.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Different types of information may be retained for different periods based on their purpose and legal requirements.

Account information is typically retained for the duration of your account plus three years after account closure for legal and business purposes. Project data and development files are retained according to your account settings and may be deleted immediately upon request.

Log files and technical data are usually retained for up to two years for security and system optimization purposes. Marketing and communication preferences are maintained until you opt out or request deletion.

When you request deletion of your data or close your account, we will remove your personal information from our active systems within 30 days, though some information may remain in backup systems for up to 90 days before permanent deletion.

International Data Transfers

As hyveriqomara operates globally and uses international service providers, your information may be transferred to and processed in countries other than Australia. We ensure that all international transfers comply with applicable privacy laws and regulations.

When we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legal mechanisms to ensure your information receives adequate protection regardless of where it's processed.

Our primary data centers are located in regions with strong privacy protections, and we work only with partners who demonstrate compliance with international privacy standards and regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze how you use our services, and provide personalized content.

Essential cookies are necessary for our platform to function properly and cannot be disabled. These include session cookies that keep you logged in and security cookies that protect against fraud and unauthorized access.

We also use analytics cookies to understand how users interact with our platform, helping us improve our services and develop new features. You can control these cookies through your browser settings or our cookie preference center.

Third-party cookies may be used for specific features like payment processing or customer support chat. These cookies are governed by the privacy policies of their respective providers.

Your Privacy Rights

You have several rights regarding your personal information, and we're committed to helping you exercise these rights. The specific rights available to you may vary based on your location and applicable privacy laws.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may need to verify your identity before processing certain requests.

Children's Privacy

Our platform is designed for users who are at least 13 years old. We do not knowingly collect personal information from children under 13 without parental consent. If we discover that we have collected information from a child under 13, we will delete that information promptly.

Parents and guardians who believe their child has provided personal information to us should contact us immediately. We encourage parents to monitor their children's online activities and educate them about providing personal information online.

For users between 13 and 18, we recommend that parents or guardians review this privacy policy and discuss online privacy and safety with their teens before they use our platform.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through email or a prominent notice on our platform.

Minor changes, such as clarifications or updates to contact information, may be made without specific notification, though we will always update the "Last Updated" date at the top of this policy.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.